This Privacy Policy governs the way in which the Crossbill Guides Foundation collects, uses, maintains and discloses information collected from users of this website and webshop.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including placing an order, subscribing to the newsletter, and filling out an order form. Users may be asked for name, email address, mailing address and phone number.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users and means of connection to our website, such as the operating system and other similar information.

Credit card, bank card or payment provider information

During the process of ordering, the user chooses their preferred payment method. Whichever method is chosen (credit card, debit card, iDeal, MrCash, Giropay, Paypal), the payment is handled by Sisow payment innovation, a licensed payment provider at DNB (Dutch National Bank), certified by CPSP (Certificate holders collecting payment service providers). For more information, see

Web browser cookies

Our Site may use ’cookies’ to enhance the user experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How we use collected information

Crossbill Guides Foundation may collect and use the above information for the following purposes:
•    To process payments
•    To send quarterly newsletters

Crossbill Guides Foundation may not share any of the above information with third parties without the explicit consent of the user. Crossbill Guides Foundation may share generic aggregated demographic information not linked to any personal identification, and information regarding visitors and users with our business partners and trusted affiliates.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
The payment system is SSL-certified, which means all transactions of confidential data are encrypted.

Third party websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may frequently change. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use this website. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.